Customer Service
Most of our VAs have call center experience and have been working as customer service specialists for many years. This is one of our favorite specializations because we love taking care of customers. It is a thrill to convert customers into family and keep the business alive through their recurring orders.
​
Our VAs can efficiently do all these for you:
​
Handling Customer and Order Emails
Responding to Chat Inquiries
Managing Customer Service Apps in eCommerce Platforms
Managing Tickets
Receiving and Making Customer Calls
​
They are experienced in the following customer service apps and systems:
​
Ring Central
Skype Calling System
Messenger
Shopify Live Chat
Amazon Messaging
Telegram
Viber
Slack
Viber
LiveChat
Tidio
Gorgias
Tawk.to
Zendesk
Chatra
Re:amaze
​
They are also fast-learners who can familiarize with your choice of app or system and will have no problem integrating seamlessly into your customer support set up.